About us

Lotus Media is fast growing provider of high quality value added service and customer contact center services. We operate workstations located at Phnom Penh in Kingdom of Cambodia.

Lotus Media is an innovative financial services company operating in Cambodia on behalf of a number of banks to provide a mobile account that is primarily accessed using cell phones and GSM POS devices. The mobile account is operated through the Lotus Media technology and is intergrated with the partner banks and mobile operators.

At Lotus Media, we realize that at the center of every business is the customer. A truly Cambodia outsourcing company; we firmly believe that service delivery is more critical than customer acquisition. We are capable and our technology is par excellence.

Our key differentiators are our teams of professionals, a proven process transitioning methodology and facilities that beat world standards. We complement our strong global orientation with a thorough understanding of the Cambodia operating environment. We have the people who treat your customers the old-fashioned way... with courtesy, friendliness and intelligence.

We allow your present and potential customers, to contact us in any manner and at any time that they choose. With Lotus Media your customers have unlimited access to your products or services.

To be a global, industry-leading provider of high quality, cost effective services designed to enhance/improve relationship using intellectual capital of Cambodia brain.

We will keep building our skills and distinguishing project methodology, together with our industry, business process and technology knowledge. Thus, we will be able to bring you the best practices, technologies and business models and help you to take full advantage of IT driven opportunities, and to anticipate and respond to new business challenges.

To provide a seamless extension of our client’s customer relationship management process by being a premier provider of customer acquisition, customer care and retention services.

To build strong client relationships and strategic partnerships through QUALITY PEOPLE, EXCELLENT SERVICE and SUPERIOR TECHNOLOGY resulting in an exceptional CRM product and outsourcing value.

• Add value to customers' businesses.
• How to facilitate payments and financial services in emerging cash based economies using the rapid expansion of cell phones in a secure manner.
• Exceed customer expectations on all key performance metrics.
• We are committed to maintaining a work environment that encourages innovation, growth and fun.
• We will remain prudent and be responsible for our performance.
• We wish to build the ultimate human organization, with a sense of loyalty and high integrity.